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FAQs

Frequently Asked Questions

Losing can be confusing. We’ve done our best to explain the details and provide you with everything you need to get started. If you have any additional questions, our team is happy to help. Please contact us at Whatsapp. If you’re already using the app, you can also ask your Care Manager.

Frequently Asked Questions

Everything you need to know to get started.

What is ZMatjar?

ZMatjar is an e-commerce platform that help businesses to create their online store with an easy process.

How can I properly setup an account?

It’s very easy process. All you have to do is to click on the register button to fill the form and one of our consultants will contact you.

Can I use my own domain name with ZMatjar?

Yes you can use your own domain name with business and enterprise packages. You can contact us and give us your domain and we will connect the online store to it.

How long are the subscriptions?

The subscription is annual. When the subscription ends we will contact you to renew it.

Do I need to be a designer or developer to use ZMatjar?

No, you don’t need to be a designer or developer to use ZMatjar. To manage your ZMatjar store is very easy to use and you can add products, photos, offers and discounts with click process.

Can I change my plan after sign up?

Yes, you can. Contact us and we will change it for you

How many products can I add to my ZMatjar store?

You can add unlimited number of products in any plan you choose.

Can I add multiple languages to my ZMatjar store?

Yes, you can add as many languages as you want to your store and that goes for products as well.

What happens when I receive an order?

Depending on your preferences, you’ll be notified every time you receive an order.

What is a third-party payment processor?

A third-party payment processor (also known as a payment provider or payment gateway) makes you accept online payments like paying with credit cards.

What currencies does ZMatjar work with?

You can choose the currency you want your customers to pay with.

Do I need to deliver items myself?

Unfortunately ZMatjar doesn’t provide delivery.

Do you make custom implementations?

Yes, we do. Contact us and tell us what do you like and we will do it for you.

Can I ask for specific features?

Definitely! You can ask for any feature you like and we will do it for you.

Is there any commissions on orders?

We don’t charge any commissions on orders in any plan.

Which countries can ZMatjar provide its services?

We provide our services to all countries around the world

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